ADOIT Connect for ServiceNow®
Fact-Based Enterprise Planning.
PROJECT DELIVERY
“Application health checks based on operational data become the catalyst for advanced alignment between business and IT.
Plan, improve, and invest in IT with the full CMDB picture in mind.”
BOC Group
ADOIT Connect for ServiceNow®
Fact-Based Enterprise Planning.
PROJECT DELIVERY
“Application health checks based on operational data become the catalyst for advanced alignment between business and IT. Plan, improve, and invest in IT with the full CMDB picture in mind.”
BOC Group
ADOIT Connect for ServiceNow®
Fact-Based Enterprise Planning.
PROJECT DELIVERY
“Application health checks based on operational data become the catalyst for advanced alignment between business and IT. Plan, improve, and invest in IT with the full CMDB picture in mind.”
BOC Group
Integrate ADOIT With Your CMDB.
Application Scenario
Application Portfolio Rationalization
- Evaluating applications based on guesses and intuition often leads to misguided company investments.
- Businesses integrate ServiceNow with ADOIT, and get live information on application performance at their disposal.
- They will know how many incidents, problems, outages, and SLA breaches have occurred for the application portfolio during a given time period.
- They will see quality information for comprehensive application health checks in the ADOIT dashboard, and can jump into ServiceNow for more details.
- CIOs and their teams can provide convincing, transparent application road-maps, supporting business teams in making the right investments.
Application Scenario
Streamlined Business and IT Decision-Making
- Enterprise Architects must estimate the true impact of changes, and get the full picture – from business processes down to IT infrastructure.
- Companies leverage dependency analysis in ADOIT, by connecting Configuration Items with an application and business architecture in ADOIT, to see how business operations are impacted before enacting changes.
- Better communication and decision-making can take place, as business and IT stakeholders are informed in advance of change impacts and can find work synergies.
Application Portfolio Rationalization
Evaluating applications based on guesses and intuition often leads to misguided company investments.
Businesses integrate ServiceNow with ADOIT, and get live information on application performance at their disposal.
They will know how many incidents, problems, outages, and SLA breaches have occurred for the application portfolio during a given time period.
They will see quality information for comprehensive application health checks in the ADOIT dashboard, and can jump into ServiceNow for more details.
CIOs and their teams can provide convincing, transparent application road-maps, supporting business teams in making the right investments.
Application Scenario
Streamlined Business and IT Decision-Making
Enterprise Architects must estimate the true impact of changes, and get the full picture – from business processes down to IT infrastructure.
Companies leverage dependency analysis in ADOIT, by connecting Configuration Items with an application and business architecture in ADOIT, to see how business operations are impacted before enacting changes.
Better communication and decision-making can take place, as business and IT stakeholders are informed in advance of change impacts and can find work synergies.
Features That Deliver Results
ADOIT Connect for ServiceNow
Latest Releases
Version 2.0
- Support for "ext_connect integration" in ADOIT 10.0
Version 1.0
- Import data from ServiceNow to ADOIT
- See ServiceNow incidents, problems, outages, and SLA breaches in ADOIT
- Drill down details by jumping from ADOIT into ServiceNow
- See dependencies among IT services within current EA
- Configure the dashboard to suit IT or business needs
What Else Should You Know?
How is this offering delivered?
Does ADOIT Connect for ServiceNow require additional customization?
Which versions of ServiceNow are supported for its connection with ADOIT?
Does ADOIT Connect for ServiceNow require training in either ServiceNow or ADOIT?
What ADOIT hosting options & installation types are supported for ADOIT Connect for ServiceNow?
Are users able to define the data retrieved from ServiceNow for live viewing in ADOIT?
What is the technology used behind ADOIT Connect for ServiceNow?
Are users able to define which elements are transferred between ADOIT and ServiceNow?
Documentation
- Configuration Manual
Version: 13. Dec 2019
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